Description

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

With our stunning California location, Embarcadero Center is literally at your feet. Our financial district hotel's newly renovated guest rooms and suites offer a sophisticated urban-modernist haven in downtown with superb amenities for a dynamic stay near San Francisco's Embarcadero. A multimillion-dollar renovation has transformed our Embarcadero Center hotel's spacious guest rooms and suites into sophisticated urban retreats, with inviting modernist style in a natural palette, the latest amenities and spectacular balcony views of the city or San Francisco Bay.

The Senior Event Sales Manager at Hyatt Regency San Francisco plays a pivotal role in driving revenue through proactive sales, strategic planning, and seamless execution of a diverse range of events-from intimate boardroom meetings to large-scale local conferences, galas, fundraisers, and milestone celebrations. With 72,000 square feet of event space and 821 newly renovated guestrooms, our hotel offers a dynamic canvas for creativity and excellence in event delivery.

As the primary liaison between clients and hotel departments, the Senior Event Sales Manager ensures seamless coordination throughout the event lifecycle, consistently exceeding planner expectations. This role leads by example, mentoring team members to foster collaboration, growth, and high performance while refining and executing the local team's strategic sales initiatives.

Key responsibilities include:

• Leading Local Event banquet food & beverage sales efforts, including menu planning, agenda setting, and hotel meeting services.
• Reviewing contracts and facilitating communication before, during, and after events to ensure exceptional service.
• Hosting hotel tours, maintaining strong client relationships, and participating in or leading internal meetings.
• Collaborating closely with assigned administrative assistants, support staff, and the Director of Events on departmental projects.
• Managing multiple complex events with precision and professionalism while maximizing revenue opportunities.

At Hyatt, we believe our guests choose us because of our caring and attentive colleagues who deliver efficient service and meaningful experiences. We're seeking a motivated and creative leader ready to impress and delight our future guests-and become a valued member of our vibrant Events team along San Francisco's iconic Embarcadero.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. This is a salaried position with quarterly bonus potential.

This position has a salary range from $104,500-$110,000.

We Offer Excellent Benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers- Apple, AT&T, Verizon, Headspace and many more

Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.

Qualifications

Education & Experience
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Minimum 3-5 years of progressive experience in hotel event sales or event planning, ideally within a full-service hotel or resort environment.
• Previous selling experience with a proven track record of meeting and exceeding quotas and revenue targets.
• Preference for candidates with Hyatt experience.

Event Planning & Sales Expertise
• Strong background in both corporate and social event planning.
• Skilled in prospecting, account management, and client re-solicitation to drive future business.
• Ability to manage multiple complex events simultaneously with precision and professionalism.
• Knowledge of meeting room set-ups, sleeping room configurations, and hotel operational departments including Banquets, Food & Beverage, Audio-Visual, Guest Services and Housekeeping.

Client Service & Communication
• Passion for delivering personalized, high-touch client service in a fast-paced environment.
• Excellent verbal and written communication skills; refined presentation and negotiation abilities.
• Ability to communicate effectively with clients, vendors, and internal teams.
• Present a professional appearance and confident demeanor.

Technical & Operational Skills
• Proficient in sales and catering software systems (e.g., Envision, Opera) and Microsoft Suite of computer programs.
• Understanding of contracts, MSAs, and revenue management strategies.
• Ability to relay accurate forecast information and maintain price integrity across rooms and F&B.
• Experience in managing meeting space to maximize revenue.

Personal Attributes & Availability
• Extremely detail-oriented, organized, and capable of thriving under pressure.
• Strong time management and multitasking skills.
• Demonstrates positive leadership characteristics that inspire team excellence.
• Flexible schedule availability, including evenings, weekends, and holidays as required by event demands.
• Knowledge of local corporate and social markets.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.